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  • The (Two) Best Phrases You Can Say

    Today we reveal the very best phrase we humans can say to one another, if we wish to create the peace and happiness we all crave, both…

  • The 2nd Best Phrase You Can Say

    “That does help explain your actions, but it does nothing to excuse them.”   Today’s phrase may not be something you’ve ever heard, much less something you’ve ever said. But in my experience, it’s the best way to make sense of people’s past actions and help everyone find a better future.   Remember the Tiger […]

  • The 4th Best Phrase You Can Say

    “Tell me more.” (people who pause, seeking to understand before getting people to understand them)   A few months ago we looked at the 4th Worst Phrase You Can Say. Today is the 4th Best: Tell me more.   When you need to pause after hearing bad news, try “tell me more.” It’s a great […]

  • Without truth…

    In order to find your peace, you have to face your conflicts. And this may mean forgiving some people in order to reconcile your differences.

  • Act your age

    Ouch. I know this is true for me. Just because my age is greater than my kids’, my behavior often isn’t. I am just more subtly immature than…

  • Breathe, Baby, Breathe

    Right before you taxi down the runway, flight attendants share a simple message. “In the case of a sudden loss of cabin pressure, oxygen masks will drop from the ceiling compartment.” You know what…

  • Hi, I’m Frank

    How many times have you blown up at your spouse, or child, or coworker, because you finally said what you should have stated weeks or months ago?

  • I.I.W.I.I.

    It’s Tuesday morning (after we in the US had Monday off). This could be a disappointing reality for you, or a fantastic reality for others. Either way, it is what it is. Let’s just…

  • Seeing Eye-to-Eye

    Yesterday we talked about our somewhat strange advice to rarely look your children in the eye. The power differential between a parent and child is so pronounced that, if we ever want them to open up and share their struggles, we …

  • Part of the Problem

    While we all love to blame others for our unwanted circumstances, deep down we all have the same fear…