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  • The Easiest Way to Earn Respect

    I hear parents complain about their “disrespectful” kids all the time.   Here’s my question in reply: When you lose your cool with them and say and do things you regret, how quickly do you apologize?   Some folks actually tell me they don’t apologize, ‘cos that would communicate “weakness.”   Others tell me they’ll […]

  • Apologies can stink

    Last week, during a White House press conference, two men got into a heated argument in front of, well, everybody. Afterwards, in an effort to…