The (Two) Best Phrases You Can Say

Today we reveal the very best phrase we humans can say to one another, if we wish to create the peace and happiness we all crave, both…

The 4th Worst Phrase You Can Say

Yesterday we looked at The 5th Worst Phrase You Can Say. Today it’s The 4th. I’ve written on this one before, but the gist is this: whenever we say “I’m sorry, but…,” we might…

Mind Your Manners

People ask me all the time about teaching your kids to have good manners.

Here’s the best way I know how: Identify all the manners you want…

Don’t Get Impeached

For Nixon, it wasn’t so much the campaign to discredit his opponents (although illegal), it was the…

The Easiest Way to Earn Respect

I hear parents complain about their “disrespectful” kids all the time.   Here’s my question in reply: When you lose your cool with them and say and do things you regret, how quickly do you apologize?   Some folks actually tell me they don’t apologize, ‘cos that would communicate “weakness.”   Others tell me they’ll […]

Apologies can stink

Last week, during a White House press conference, two men got into a heated argument in front of, well, everybody. Afterwards, in an effort to…